Medical Scribe $500.00 Sign on Bonus

JOB SUMMARY:

Performs all clerical and information technology functions for a physician in a specialty clinic setting, including primary responsibility for the operation of electronic health records and electronic dictation systems. Primary goal is to increase the efficiency and productivity of the physician. This position will have no direct involvement in patient care.

This position requires a mature and flexible individual who is able to deal with a wide range of personalities and responsibilities. The individual needs to be highly organized and motivated. This position also requires the individual to be able to prioritize the workload while working independently and to have the initiative to think problems through and seek assistance when needed. The job holder must demonstrate current competencies applicable to this job description.

Employees are required to adhere to all Company policies and procedures and HIPAA and OSHA policies for any and all companies for whom Spokane Urology provides services.

Essential Functions & Abilities

· Accurately and thoroughly document medical office visits and procedures as they are being performed by the physician, including but not limited to patient medical history and physician exam, procedures and treatments performed by healthcare professionals, including nurses and physician assistants, and prepare referral letters as directed by the physician.

· Identify mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors.

· Ensure that all clinical data, lab and other tests results, the interpretation of the results by the physician are recorded accurately in the medical record.

· Translate medical abbreviations into their expanded forms.

· Excellent interpersonal, typing and organizational skills

· Excellent use of computers, scanners, printers, multiple line phone system, faxes and other office equipment

· Ability to multi-task, be detailed oriented, problem solve and prioritize responsibilities.

· Telephone etiquette skills

· Work well both independently and as a team member.

· Strong knowledge of medical terminology

· Demonstrate efficient use of time and ensure work is accurate and of high quality.

· Establish and maintain effective working relationships with patients, colleagues, physicians and the public.

· Successfully manage interactions with challenging or difficult people.

· Adhere to requirements of Federal, State, and local healthcare worker requirements, such as, but not limited to, COVID 19 vaccination.

· Additional responsibilities and duties as assigned.

Skills & Abilities

Technology Skills: Proficient at Word and Excel spreadsheets; Excellent interpersonal, keyboarding, and organizational skills; Excellent use of computers, scanners, printers, multiple line phone system, faxes and other office equipment.

Adaptability/Flexibility: Able to multi-task, be detailed oriented, problem solve and prioritize responsibilities; able to adapt to constantly changing circumstances while maintaining a professional perspective; engages in continuous learning, adjusts the application knowledge, skills and abilities while addressing new challenges as contextual realities change; demonstrates efficient use of time and ensure work is accurate and of high quality.

Customer Service: Demonstrates excellent telephone etiquette skills; able to establish and maintain effective working relationships with patients, colleagues, physicians and the public; successfully manages interactions with challenging or difficult people.

Teamwork: Work well both independently and as a team member; readily shares information, knowledge and personal strengths; seeks to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes; is courteous, tactful and has a team spirit; readily able to communicate in a clear, concise, effective and timely manner. Is able to communicate in a verbal or written manner; able to display well developed listening skills.

Education and Experience

· Associate Degree (A.A) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education or experience.

Performance Requirements

Knowledge:

• Knowledge of specific assisting tasks related to the particular medical practice
• Knowledge of appropriate information to convey to patients and families

· Knowledge of health care field and medical office protocols/procedures

· Knowledge of current blood borne pathogen and bio-hazardous waste procedures as they apply to the duties of this position

· Knowledge of state and federal laws that apply to the duties of this position

· Knowledge of Infection Control Practices

· Knowledge of medical billing as it pertains to studies performed as part of this position

· Knowledge of medical terms and vocabulary

Skills:

· Skill in effectively communicating both orally and in writing with physicians, co-workers and administration

· Skill in using computer system and general office equipment used to effectively perform job functions

• Skill in using tact and diplomacy in interpersonal interactions
• Skill in understanding patient education needs by effectively sharing appropriate information with patients and families
• Skill in greeting and interacting with patients in a pleasant, courteous, respectful, and helpful manner

Abilities:

· Ability to identify problems and recommend solutions within the scope of his or her authority

· Ability to apply good judgment in solving everyday problems with calmness and diplomacy

· Ability to exercise self-initiative, plan, prioritize, and complete delegated tasks

· Ability to read, understand, and follow oral and written instructions

· Ability to learn and retain information regarding patient care procedures

· Ability to establish and maintain effective working relationships with patients, employees and the public

· Ability to demonstrate professionalism, compassion and caring at all times when dealing with others

· Ability to maintain strict patient, physician, staff, and corporate confidentiality

Work Environment:

Work is performed in a fast-paced, high volume, office environment. It is necessary to type and view computer screens for long periods. Work involves frequent contact with staff members, physicians, and other professionals. Interaction with others is constant and interruptive. Must be able to work with minimal supervision with the ability to problem solve and make sound decisions. Occasional evening and weekend work.

Mental/Physical Requirements:

· Work may require sitting for extended periods of time; also stooping, bending and stretching.

· Work may be stressful at times.

· Must be able to lift 20 pounds at a time.

· Requires manual dexterity sufficient to operate a computer keyboard, operate a calculator, telephone, facsimile machine, photocopier, and other office equipment as necessary.

· Requires normal range of hearing and eyesight.