Health Care Excellence for Maui since 1961 - The leading provider of quality health care for the residents and visitors of Maui as measured by :
– patient satisfaction
– patient outcomes
– staff employment satisfaction
MAUI MEDICAL GROUP, INC. POSITION DESCRIPTION
Position Title
Department
Medical Office Assistant (MOA)\Patient Navigator
Surgery
INSTRUCTIONS:
In Section A briefly describe the overall purpose of this position. Describe the position so that someone who does not know the position will understand it. In Section B describe the specific tasks or duties. The percentage of time spent performing the major job responsibilities is used for job evaluation purposes only. In Section C list the minimum qualifications, type of equipment used (including the frequency), characteristics, and environmental factors relating to this position.
SECTION A: OVERALL PURPOSE OF THE POSITION
MOA is responsible for assisting in the coordination and organization of various office duties including; appointments, screening patients for triage, updating patient information screen with current information, completing of forms, requesting and transferring charts, and answering multi-line telephones. Also helps to educate and support patients in the complex process of care related to cancer and GI issues.
SECTION B: MAJOR JOB RESPONSIBILITIES
*
PERCENTAGE
20
20
15
15
10
10
5
2.5
2.5
TOTAL:
100%
Enter an asterisk (*) in this column to indicate Major Job Responsibilities that are essential functions.
SECTION C: OTHER INFORMATION
Responsible To:
Director of Nursing / General Surgeon
Supervises:
None
MINIMUM QUALIFICATIONS:
Education/Experience -
High school diploma or equivalent required. Two years of medical, receptionist experience preferred. Demonstrated experience with basic office equipment and personal computer highly desirable.
Skills/Knowledge -
Must be able to manage multiple tasks at the same time; possesses strong telephone skills; maintains a positive ‘can-do’ attitude; and able to work overtime as the need arises.
Desired/Preferred Qualifications:
Experience in a medical office or healthcare administration, knowledge of medical terminology.
Equipment Use:
Personal computer, typewriter, multi-line telephone, fax machine, and copies.
Characteristics
Willing to effectively participate as a team member with nursing and front desk.
Environmental Factors:
Requires sitting and use of hands for key-punching (60%), walking, bending, stooping and stretching for files and supplies (30%). requires manual dexterity sufficient to operate a keyboard and other office equipment. vision must be correctable to 20/20 and hearing must be in the normal range for telephone use. able to lift up to 25 lbs.
Hourly Rate:
Starting @ $17.97; based on experience
Maui Medical Group is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, and veterans to apply.