Medical Office Assistant - Front Office

The Medical Office assistant will provide firsthand customer service to patients and visitors. The duties are to provide clerical support such as patient check in/out, scheduling, referrals, insurance verification, filing and medical record entries.

• Transcription of patient records
• Patient Billing
• Processing insurance claims
• Scheduling  appointments
• Answering phones
• Verifying patient insurance

• High school graduate or equivalent required. Medical Office assistant degree preferred.

• One year of professional experience in a healthcare practice setting preferred or candidate must show aptitude to learn medical best practices and use of electronic medical record. 

• Knowledge of medical terminology preferred

Ability to provide business office procedures, accurate grammar, spelling and punctuation to accurately process patient information. Positive attitude, maturity, professionalism, dedication, flexibility, customer service skills required. 

• Ability to read, understand and follow oral and written instruction. Ability to adapt and apply guidelines and procedures. 

• Ability to exercise skills in the area of initiative, problem solving, decision-making and multi-tasking. Ability to react calmly and effectively in emergency situations. Skill in identifying problems and recommending solutions. 

• Knowledge of organization policies, regulations and common safety hazard precautions to establish a safe work environment. 

• The individual must possess good interpersonal skills and be able to serve, without prejudice or judgment, clients with differing lifestyles, race, economic status, age, or religious affiliation.

Physical Demands:     

• Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and, sitting for extended periods of time. Must be able to lift and carry up to 25 pounds